SG Privacy Policy

At SG, we take your privacy seriously and are committed to protecting the personal data you share with us when you register, deposit, play, or browse SG Casino.com. This privacy policy explains how we collect, use, store, and safeguard your information when you use SG, and what rights you have regarding your personal data. By creating an account with us, you agree that we may process your data as described below.

Information We Collect

We collect personal information directly from you and automatically through your interactions with our platform. When you complete the SG register process, we ask for details such as your name, date of birth, email address, phone number, residential address, and payment information. Our systems also record your gaming activity, deposit and withdrawal history, and communications with our support team.

• We gather identification details during SG login and account verification (KYC checks)
• We collect financial data related to your SG deposit and SG withdrawal transactions
• We track device information, IP address, browser type, and geolocation data
• We record your activity across our SG casino, live casino, and sportsbook sections
• We store communications made through live chat or email with our support team

How We Use Your Information

We use the data we collect to operate, maintain, and improve our services. Our goal is to deliver a secure and personalised experience whether you are exploring sg slots, playing in our sg live casino, or claiming an sg bonus. We also use your information to detect fraud, comply with licensing obligations under Curaçao eGaming 8048/JAZ and Anjouan Gaming, and communicate important updates about your account.

• We verify your identity and age to ensure compliance with regulatory requirements
• We process your sg deposit and sg withdrawal requests securely
• We send promotional communications, including sg bonus code and sg no deposit bonus offers, where you have consented
• We analyse gameplay data to improve our sg slot machines and sg gaming slots offerings
• We use your data to prevent money laundering, fraud, and unauthorised access

Cookies and Tracking Technologies

We use cookies and similar technologies to recognise returning users, remember your preferences, and analyse how visitors use SG Casino. These tools help us refine our website, personalise your sg casino app experience, and measure the performance of our promotions. You can manage cookie settings through your browser, though disabling certain cookies may affect site functionality.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share information with trusted partners who help us operate SG, including payment processors, identity verification providers, regulatory authorities, and game providers such as Playson, Betsoft, Yggdrasil, and other licensed studios featured on our platform. We only share what is necessary for these parties to perform their functions.

• We share data with payment providers to process Visa, Mastercard, Interac, and cryptocurrency transactions
• We disclose information to regulators when legally required under our Curaçao and Anjouan licenses
• We work with fraud prevention and KYC verification services
• We may share anonymised data with marketing partners to improve SG Casino promotions

Data Retention and Security

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including meeting legal, accounting, and regulatory obligations. Our security measures include encryption, secure servers, and restricted access controls designed to protect your data from unauthorised access, loss, or misuse. While we work hard to safeguard your information, no system is completely infallible, and we encourage you to use strong passwords and keep your sg login credentials confidential.

International Data Transfers

Because our player base spans multiple target markets, including Canada, Australia, New Zealand, Poland, Finland, and other regions, your data may be transferred and processed outside your country of residence. We ensure that any such transfers comply with applicable data protection standards and that adequate safeguards are in place.

Your Rights

You have several rights regarding the personal data we hold about you. We respect these rights and will respond to your requests within a reasonable timeframe, in accordance with applicable law.

• You can request access to the personal data we hold about you
• You can ask us to correct inaccurate or incomplete information
• You can request deletion of your data, subject to legal retention requirements
• You can object to or restrict certain types of processing, including marketing communications
• You can withdraw consent at any time where processing is based on consent
• You can request a copy of your data in a portable format

Restricted Jurisdictions

We do not offer our services to residents of restricted countries, including the United Kingdom, United States, Netherlands, Sweden, and several other jurisdictions listed in our terms. Additionally, certain promotions are not available to residents of Armenia, Tunisia, Bosnia and Herzegovina, Indonesia, Georgia, and Malaysia, even where account access is otherwise permitted.

Children's Privacy

Our services are strictly intended for adults of legal gambling age. We do not knowingly collect personal information from minors, and any account found to belong to an underage individual will be closed immediately, with funds handled according to applicable regulations.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting updates on our website or through direct communication. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us

If you have questions about this privacy policy, how we handle your sg casino bonus eligibility data, or wish to exercise any of your rights, please reach out to our support team. We are available 24/7 via live chat or by email at support@SG Casino.com. Our Help Centre also provides additional guidance on account security, sg withdrawal procedures, and data protection practices.